At SocialEscrow, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our escrow platform to buy and sell social media accounts. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information necessary to provide our services securely and effectively. This includes:

  • Account Information: Name, email address, username, and password when you create an account.

  • Verification Information: Documents required for Know Your Customer (KYC) verification, such as government-issued IDs, proof of address, or other identifying details.

  • Transaction Information: Details of the transactions conducted on our platform, including buyer and seller data, transaction amounts, and payment methods.

  • Usage Data: Information about how you use our platform, such as IP address, device type, browser type, and activity logs.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Service Provision: To facilitate escrow transactions and ensure a secure platform.

  • Identity Verification: To verify your identity as part of our KYC process and prevent fraud.

  • Communication: To send notifications, updates, and other relevant information about your transactions or account.

  • Improvement: To analyze usage data and improve the functionality and user experience of our platform.

  • Compliance: To comply with applicable laws, regulations, and legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

  • With Service Providers: Trusted third parties who help us operate our platform, such as payment processors, identity verification services, or hosting providers.

  • Legal Compliance: When required by law, regulation, court order, or governmental request.

  • Transaction Parties: Limited information may be shared between buyers and sellers to facilitate transactions.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new entity.

4. Data Security

We implement robust security measures to protect your personal information, including encryption, firewalls, and secure server technology. However, no system is entirely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your personal information, subject to legal and business requirements.

  • Objection: Object to processing your data for specific purposes, such as marketing.

  • Data Portability: Request a copy of your data in a portable format.

To exercise these rights, contact us at  [email protected]